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Get in Touch

Get in Touch provides the current CityRyde information, support route and practical next step for riders and Sarathis.

We're here to help! Reach out with any questions or feedback.
Indian mobility support team assisting a customer
CityRydeCustomer care • here to help
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Hyderabad

Non-EV Auto Taxi 12

EV Auto Taxi 12

Visakhapatnam

Non-EV Auto Taxi 17

EV Auto Taxi 17

AutoTaxi Fare Calculator AutoTaxi Sarathi Earnings

24/7 Support

Need immediate help? Contact our support team anytime.
+91 (824) 784-3841
support@city-ryde.com
Create Support Ticket

Our Offices

Headquarters
Nexus Business Centre
SBH Officers Colony, Mega Hills
Madhapur, Hyderabad
Telangana 500081
Regional Office

D. No: 9-14-5/18/4F, 5th Floor
Kotu Empire, VIP Road, Siripuram
Visakhapatnam
Andhra Pradesh 530003

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Frequently Asked Questions

How can I contact CityRyde Auto Taxi support?

You can call +91 (824) 784-3841, email support@city-ryde.com, or raise a support ticket anytime — our team is available 24/7.

Where are CityRyde's offices located?

CityRyde's registered office is at Nexus Business Centre, SBH Officers Colony, Mega Hills, Madhapur, Hyderabad, Telangana 500081, with support covering both Hyderabad and Visakhapatnam.

How do I report a problem with an auto taxi ride?

Fill out the contact form on this page with your ride details, or email support@city-ryde.com — our support team investigates and responds promptly.

Is CityRyde Auto Taxi support available on weekends and holidays?

Yes. CityRyde's support team is available 24 hours a day, 7 days a week, including weekends and public holidays.